David J. Dugdale

Principal

David Dugdale is a seasoned expert in quality assurance, process optimization, and enterprise system management, bringing decades of experience in stabilizing, scaling, and optimizing business operations. As a Principal Consultant at Process Consulting Firm, he specializes in workflow analysis, digital transformation, and compliance-driven process improvements, ensuring organizations achieve operational efficiency, regulatory adherence, and sustainable growth.

David has an extensive background in computer system validation, business continuity, and enterprise IT infrastructure. Prior to joining Process Consulting Firm, he served as Senior Quality Assurance Systems Specialist (Consultant) at WuXi AppTec, where he conducted corporate-level validation audits across the U.S. and Europe, standardizing compliance protocols for cloud and internal systems. As Information Systems Manager at Experic, he worked cross-functionally with business leaders, IT teams, and executive stakeholders to develop scalable system architectures and process improvement frameworks.

With a career spanning over 25 years in IT and quality assurance, David has held leadership positions at Xenobiotic Laboratories, Theradex, and Valley National Bank, where he led network security initiatives, system migrations, and disaster recovery planning. His expertise in enterprise network management, system validation, virtualization, and change management makes him a trusted advisor in driving business resilience and digital transformation.

David holds a B.S. in Computer Science from Montclair University and has extensive experience in GxP system administration, regulatory audits, and IT governance. Outside of work, he enjoys riding his motorcycle across New Jersey and working on hands-on engineering projects—a passion that reflects his problem-solving mindset and technical curiosity.